FAQ
Getting Started
How do I get access to Nexus?
Do I need to install anything to use Nexus?
What do I need to run my first study?
Can I start from a template instead of building a study from scratch?
How do I know which method to use for my question?
Nexus Agent vs. Labs
What's the difference between Nexus Agent and Labs?
Does Nexus Agent limit what I can do compared to Labs?
Can I review or edit a configuration Nexus Agent generates?
Is Nexus Agent still being improved?
Studies & Methods
What are the three methods Nexus runs?
Can I test more than one stimulus at once?
What file types can I use as stimulus material?
Can I combine methods within one project?
Can Nexus run studies in languages other than English?
Personas & Data Quality
How are Nexus personas different from a generic AI chatbot pretending to be a consumer?
Can I build a persona around an audience I already have data on?
Can I reuse a persona across multiple studies?
Do persona responses stay consistent across sessions?
Integrations & Exports
Can I export study results?
Can I pull content directly from YouTube or Google Drive?
Does Nexus fit into research and workflow tools my team already uses?
Security, Privacy & Compliance
What standard governs how Nexus handles consumer and client data?
Who inside my organization can see our studies and results?
What happens to a team member's data access when they leave?
Can one person work across more than one client or company in Nexus?
Team, Access & Billing
How are permissions managed across a team?
Can I give a client view-only access to specific results without full workspace access?
How is Nexus priced?
Is there a free trial?
What kind of support comes with a Nexus workspace?
Still have a question?
If it's not here, someone on our team can answer it directly.